Patient Participation Group

Do you want to improve health and health services in your local community?

Do you want to have the opportunity to have a voice and get involved in the way your health service is run?

Do you want to help shape and improve services and even get involved in shaping and delivering new and exciting services?

If you answered yes to any of the above questions then you may be the right person to join our Practice Patient Participation Group.

Let us hear about your experiences, views and ideas for making services better.

The Practice is looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.

Join our Patient Participation Group

All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.

Members should as far as possible, be representative of the surgery population.

To join:

• fill out a Patient Participation Group registration form

If you have any questions or queries please do not hesitate to contact:

• Oliver Lord – Practice manager on 01777 870203

The patient participation group constitution (PDF) is available to view.

Group rules

• This meeting is not a forum for individual complaints and single issues as there will be other procedures for supporting patients with these concerns.
• We will be flexible, listen, ask for help and support each other.
• We advocate open and honest communication and challenge between individuals.
• Silence could indicate agreement, we encourage individual voices to be heard – speak up, but always go through the chair.
• We will demonstrate a commitment to delivering results, as a group.
• All views are valid and will be listened to – respect the views of others and do not interrupt – speak one at a time.
• No ‘phones or other disruptions.
• We will endeavour to finish on time and stick to the agenda.
• The practice will listen constructively to patients’ views and proposals and will respond explaining what action the practice will take. If no action can be taken the practice will explain why not.
• Patients take some responsibilities within the group.
• All communications issued by the PPG will first be agreed by the group – no communications about the group will be issued by individual members.
• The chair will keep the meeting focused.
• Minutes will be made recording key actions and decisions. Minutes will be available in the public domain and will not include confidential matters.
• Confidential matters and discussions are not to be shared outside of the meeting.

Minutes and reports

View our previous PPG meeting minutes.

2019

• PPG meeting minutes – July 2019 (PDF)
• PPG meeting agenda – July 2019 (PDF)
• PPG meeting minutes – January 2019 (PDF)

2018

• PPG meeting minutes – September 2018 (PDF)
• PPG agenda – September 2018 (PDF)
• PPG meeting minutes – July 2018 (PDF)
• PPG meeting minutes – May 2018 (PDF)
• PPG meeting minutes – January 2018 (PDF)

2017

• PPG meeting minutes – November 2017 (PDF)
• PPG meeting minutes – September 2017 (PDF)
• PPG meeting minutes – July 2017 (PDF)
• PPG meeting minutes – May 2017 (PDF)
• PPG meeting minutes – March 2017 (PDF)
• PPG meeting minutes – January 2017 (PDF)

2016

• PPG meeting minutes – November 2016 (PDF)
• PPG meeting minutes – September 2016 (PDF)