Late arrival for appointments can result in surgeries running late and cause inconvenience to others.

If you are more than 10 minutes late for your appointment with the doctor or nurse, you will be asked to rebook your appointment. If you are between 5-10 minutes late you may be asked to wait until the end of surgery to be seen or fitted in at a later time during the day at the clinician’s discretion.

The receptionist may need to speak to the clinician first to see if they are able to accommodate you.